What's New

The list below illustrates the updates made to the CME Customer Center help system .

 

Date Topic Description

October 11, 2024

EBS Requests - Globex Firm IDs

updated transaction reporting information

October 11, 2024

Manually entered certification details are required (ATS Team Members, Algo Testing & Procedure Declarations, Key Contacts)

September 20, 2024

Updated My Account (Profile) navigational menu

September 11, 2024

Cancel on Behalf

Added instructions for managing cancel on behalf functionality for GFIDs managing futures and options orders / mass quotes

September 9, 2024

SFTP Support - BrokerTec / EBS 

added SFTP support topic and frequently asked questions

May 6, 2024

BrokerTec Requests - Globex User Signature

Added instructions for expiring a GUS

May 6, 2024

EBS Requests - Globex User Signature

Added instructions for expiring a GUS

March 22, 2024

EBS - Globex Firm ID

Added required MiFID article 26 compliance question, all UK/EU market participants must specify intended compliance with transaction reporting requirements.

March 22, 2024

BrokerTec - Globex Firm ID

Added required MiFID article 26 compliance question, all UK/EU market participants must specify intended compliance with transaction reporting requirements.

March 22, 2024

BrokerTec - Globex User Signature

UK / EU Market participants must specify the short code and register person identifier information (PII) at the upload facility.

March 22, 2024

BrokerTec - Globex User Signature

UK / EU Market participants must specify the short code and register person identifier information (PII) at the upload facility.

September 25, 2023

BrokerTec - Algorithmic Trading

EBS Algorithmic Trading

For system certification, users can upload a pdf file or manually enter required algorithmic system operating details

September 8, 2023

FirmSoft User Administration

Authorized firm admins can perform additional entitlement management functions directly from the Edit Entitlements screen.

August 25, 2023

BrokerTec - Globex User Signature

 

EBS - Globex User Signature

New feature that enables cloning a GUS, including the configuration details

June 20, 2023

User / Firm Administration

New User Administration role for BrokerTec / EBS - Risk Management Tools API

January 23, 2023

Globex Firms

New function: Enable Cancel on Behalf function

November 21, 2022

EBS Requests - Globex User Signature

Added note: if GUS will be used by prime client / bank, the email domain must be registered prior to creating the GUS.

August 8, 2022

Secure File Transfer

Additional details for SSH authentication and PGP encryption and its use for sending / receiving encrypted files

July 13, 2022

EBS Requests - Globex User Signature

Making user entitlements pending / active

June 11, 2022

EBS Requests - Globex User Signature

Reviewing submitted requests

May 18, 2022

Algorithmic Trading - EBS

new module to associate algorithmic automated trading systems with a GFID / GUS

March 22, 2022

Secure File Transfer Management

reorder SFTP ID creation: Complete authentication / encryption, multi-factor authentication before generating the password.

March 4, 2022

EBS Application Roles

Added application roles that can be assigned from the User Administration function

January 28, 2022

Secure File Transfer Management

Accessing SFTP Data and Reports: Added EBS connection IP address

January 25, 2022

Secure File Transfer Management

SFTP post trade report registration form link updated

December 28, 2021

Secure File Transfer Management

EREP and SFTP report registration form links added

December 5, 2021

Secure File Transfer Management

Added instructions for EBS report request and setup

October 20, 2021

Algorithmic Trading

Added instructions to update Algo owner information

October 2, 2021

API ID Management, PGP Key Management, SFTP

Additional topics added to assist users to manage My Account functions

September 10, 2021

Algorithmic Trading

BrokerTec EU customers are required to certify algorithmic trading systems annually.

June 20, 2021

BrokerTec Requests - Globex Firm Id

BrokerTec EU customers must provide additional information on the NEX Upload Facility for BrokerTec EU.

April 12, 2021

BrokerTec Requests

Added Globex Firm ID, Globex User Signature video tutorial.

April 9, 2021

BrokerTec Requests

Globex Firm ID, Globex User Signature process updates.

February 19, 2021

various

renamed Tag 50 to Operator (also called Globex Operator ID / CME Globex Operator ID)

December 5, 2020

User / Firm Administration

Consolidated User Administration instructions for simpler navigation.

Added BrokerTec User Admin roles

 

April 3, 2019

Managing Tag 50

Registering Tag 50 ID

Associated entity includes two character Firm ID.

Authorized trading firm users can register a Tag 50 ID and submit to clearing firm for approval.

March 15, 2019

Home

Added mobile optimized home page.

June 14, 2019

Registering Tag 50 IDs

Added required date of birth field.

November 8, 2019

Tag 50 ID / Registering Tag 50 ID

video overview and tutorial guides steps required to create tag 50 IDs.

October 4, 2019

Registering Tag 50 IDs

Adding clearing firm selections

September 5, 2019

User Administration - Positions

Removed.

For administrative instructions for Positions, refer to FEC Plus / FEC+.

August 23, 2019

My Profile

Updated links to CME Group Login

June 4, 2019

User Administration - FirmSoft

updated application name, FirmSoft Administration to FirmSoft

May 7, 2019

Request Center - Globex Requests - iLink Sessions

Updated iLink Sessions table: Key ID / Expiration Date with key management options - generate, download, delete

March 4, 2019

Incentive Programs

Removed Request Center - Incentive Program

February 11, 2019

User Administration - FirmSoft

New self-service administration functionality for managing FirmSoft application entitlements.

February 11, 2019

User Administration - All

Revised and reduced instructions for all user administration self-service applications.

November 30, 2018

Registering Tag 50 ID

Clearing member firm administrators can register tag 50 ID for individuals and ATS teams

October 19, 2018

Incentive Programs

Background Attestation - Annual Enrollment

October 1, 2018

Globex Firms

Additional guidance for clearing firm relationship updates.

September 7, 2018

My Preferences

Added user selectable themes and backgrounds and website tiles.

August 14, 2018

iLink Sessions

Submitted iLink sessions are created directly and do not require clearing firm administrator approval.

August 4, 2018

Viewing and Managing Tag 50 IDs

A list of available Tag 50 IDs can be exported.

     

July 24, 2018

Drop Copy Groups

Target sessions cannot be directly deleted; Drop Copy Group only. Contact GAM for assistance

June 1, 2018

Viewing and Managing Tag 50 IDs

Authorized users can receive entitlements to view Tag 50 ID details for their firm.

Admin Manager users can authorize user entitlements for users to view and / or manage Request Center self-service capabilities.

June 1, 2018

User Administration

Updated available Request Center Roles / Entitlements: Tag 50 View, Tag 50 Permissions.

March 14, 2018

User / Firm Administration

Risk Management Tools: Updated details for Front / Middle / Back office entitlements.

January 16, 2018

Securing iLink Sessions and Drop Copy Groups

Added instructions for securing iLink Sessions and Drop Copy Groups with Hash Message Authentication Codes (HMAC).

January 3, 2018

Tag 50 IDs

Preferences

New entitlement enables authorized users to enable execution / trading users to view firm-wide Tag 50 details.

December 8, 2017

  • Managing Incentive Programs
  • Viewing / Managing Program Accounts
  • Applying / Renewing Incentive Agreements
  • Updated roles and entitlements for Read, Write, Approver.
  • Updated Program status, and submission options to include: Renew, Apply, Resume, Review and Submit.
  • Terms of Participation updates.

September 30, 2017

Securing iLink Sessions

Added solution for generating and managing HMAC secure key authentication

September 8, 2017

Adding User Entitlements

CME Europe decommission, removed references to registration forms and entitlement administration assignment.

September 5, 2017

  • Ability to search for a particular Tag 50 ID.
  • Frequently asked questions, which describes reasons for Tag 50 registration, related functionality and references to related content.

August 5, 2017

Viewing Tag 50 IDs

New functionality for Registered Entity users to view Tag 50 / CME Globex Operator IDs.

June 2, 2017

Request Center

Visual menu update

May 20, 2017

Request Center - Incentive Programs

Additional Incentive Program functionality, supporting application creation, renewal, save and resume.

May 20, 2017

Adding User Entitlements

Using the User Administration function, authorized individuals can manage Risk Management Tools, Asset Management, Settlement Firm.

February 12, 2017

Managing Incentive Programs

Enhanced Incentive Program page, with additional search and filter options, including the ability to export the program list.

December 2, 2016

Adding User Entitlements

Adding Customer Center User

Enhanced user administration process enables adding an application administrator, with entitlements of the admin manager.

December 2, 2106

Managing Incentive Programs

Authorized individuals can manage incentive programs in which they are enrolled, including the ability to:

  • Filter Program List.
  • Export Program list to Excel format.
  • Renew Incentive Programs.
  • View Performance and Incentive Accounts.

October 29, 2016

Viewing Incentive Programs

Authorized individuals can view incentive programs in which they are enrolled.

August 4, 2016

Adding User Entitlements

Added User Administration - Positions instructions.

July 17, 2016

Adding User Entitlements

Added User Administration - Deliveries instructions.

July 6, 2016

Accessing CME Customer Center

Customer Center Menu

Managing User Entitlements

References to the SMART Click service has been changed to CME Group Login.

July 6, 2016

User Administration

Managing User Entitlements

Added Entitlements by Application, which describes profile and scope by self-service application.

Revised Add / Modify / Revoke entitlement procedures.

June 4, 2016

iLink Sessions

new self-service functionality for creating and managing iLink sessions.

April 22, 2016

User Administration

general update for administration topics.

January 23, 2016

All

This is the initial release of the CME Customer Center help system .