CME Customer Center
User Help System
Explore the content in this User Help System by navigating to the top of page Menu Drop-downs, Next/Previous buttons, and Search bar.
CME Customer Center User Help System
CME Customer Center centralizes access to CME Group applications and services, increasing efficiency for customers and clearing members to register and manage access to markets, tools, and services.
CME Customer Center offers:
- Request Center: Register entity details for:
- Futures & Options
- BrokerTec
- EBS
- User Administration
- CME Group Login Profile: API ID / PGP Keys / Secure File Transfer (BrokerTec / EBS Reports)
Related Resources
Read an introduction to new features and enhancements
Open a PDF version of the Help System
Read technical and business information about current CME Group electronic trading platform and trading services
Find the most up to date procedures and videos for CME Group-developed applications and system functionality
Watch a short video that describes and illustrates the process to access Request Center to view and create Globex Firm IDs (GFID)/ Globex User Signatures (GUS).
Log into a self-managed application that authenticates access to a variety of CME Group applications and services
