User Help System
What's New - CME Group Login
The list below illustrates the updates made to the Help system.
Date | Topic | Description |
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Nov 6, 2024 |
Modified steps based on new screen prompts. |
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Oct 23, 2024 |
Removed Co-Location from the single sign-on exception list (single sign-on is now permitted). |
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Sep 20, 2024 |
Removed EBS Workstations from the single sign-on exception list (single sign-on is now permitted). |
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Sep 20, 2024 |
Updated My Account (Profile) navigational menu |
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Apr 23, 2024 |
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Federation can be used for Coloportal; this application was removed from the exception list. |
Aug 25, 2023 |
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Federation can be used for BrokerTec Global Front End (GFE); this application was removed from the exception list. |
Aug 23, 2023 |
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Changed CME Group Login password for Federated users. |
May 16, 2023 |
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Users who access New Release must establish their account in production. |
Mar 24, 2023 |
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Added federation section to allow firm's user to access CME Group applications using their own corporate credentials. |
Feb 14, 2023 |
Global Change
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My Portfolio menu renamed to My Watchlists, My Profile renamed to Profile. |
Dec 16, 2022 |
Global Change
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Online version modified footer's Contact Us and Survey links. |
Dec 2, 2022 |
Added troubleshooting steps for an error caused by a required browser cookie. |
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Jul 21, 2022 |
Added note to create CME Group Login account using an individual's email address, not a distribution list email address. |
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Jul 6, 2022 |
Re-enabling disabled CME Group Login IDs |
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Jun 23, 2022 |
Organized common login issues into a troubleshooting section |
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Apr 26, 2022 |
Global Change |
Update per CME Group format standards. |
Mar 21, 2022 |
An invalid credential issue may require users to clear web browser cache and cookie. |
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Mar 8, 2022 |
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Updated multi-factor authentication (step 7) for website / application access types |
Mar 7, 2022 |
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Add Multiple Factor Authentication to your CME Group Login account. |
Jan 25, 2022 |
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Watch videos to learn how to create a CME Group Login account. |
Dec 7, 2021 |
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Clarify steps to add multi-factor authentication:
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Nov 15, 2021 |
Manage Duo Two-Factor Authentication
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Updated steps. |
Nov 5, 2021 |
Token |
Creating a token requires accounts to have multi-factor authentication. |
Sep 30, 2021
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Create New CME Group Account |
The process for creating a new CME Group account is changed to be more streamlined for premium content and access to CME Group applications. You are required to login at least once every twelve months to keep your CME Group Login active.
Note:The PGP key management, SFTP management, API management have been removed from this user guide and moved to the CME Group Customer Center User Guide. |
Jun 25, 2021 |
API ID Management |
API IDs with basic passwords can now use a system generated password that is compliant with CME Group password requirements. |
May 18, 2021 |
Updated instructions for registration / login. |
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Apr 30, 2021 |
Secure File Transfer Management |
Added billing group registration form, which is used to set up report environment access. |
Feb 25, 2021 |
Register New User |
Reorder content to show application registration/login preceding premium content registration/login. |
Oct 26, 2020 |
Secure File Transfer Management |
Authorized users can transfer SFTP IDs to another entity user. |
Oct |
Annual Re-Agreement to Policies and Terms Reset API ID password |
Annual Re-Agreement process is changed. Email will be sent to users with updated policies and terms. Users may reset their API ID OAuth 30-character password. |
Sep 10, 2020 |
Secure File Transfer Management |
For added security when sending / receiving files, CME Group offers the use of Secure File Transfer Protocol (SFTP) with SSH authentication. |
Jun 19, 2020 |
Secure File Transfer Management |
For added security when sending / receiving files, CME Group offers the use of Secure File Transfer Protocol (SFTP). |
May 29, 2020 |
DUO 2-factor authentication no longer permits the "Call Me" option:
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Apr 28, 2020 |
Managing API IDs |
Added instructions to convert existing API from (Basic Auth to OAuth). |
Apr 4, 2020 |
Modified instructions for activating new accounts and resetting forgotten passwords. |
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Jan 21, 2020 |
Added instructions to install Duo Mobile on Smart Device/Mobile Phone. |
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Nov 2, 2019 |
Managing API IDs |
Select the type of authorization you wish to use (Basic Auth or OAuth); please refer to the applicable API message specification to confirm the necessary authentication type. |
Oct 18, 2019 |
Managing API IDs |
An API ID that is not used for several months is automatically deleted. |
Sep 26, 2019 |
Create an Account |
New cmegroup.com login button. |
Sep 7, 2019 |
CME Group support staff may require a caller to validate their identity in order to receive support from them. Customers can generate an Access Code from their CME Group Profile page. |
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Aug 8, 2019 |
Annual Re-Agreement to Policies and Terms |
CME Group Login ID users must confirm their profile information and re-agree to policies and terms, else the profile will expire and access will be disabled after the 12 months and terminated after 17 months. |
Jul 23, 2019 |
Create an Account |
Updated links/URL to create account and login. Clarify the process for creating accounts for access to premium digital content and tools and additional access to CME Group applications and services in the CME Group Customer Center. |
Jun 26, 2019 |
Updated with new format enhancements. |
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Mar 28, 2019 |
updated for responsive design |
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Feb 8, 2019 |
API ID Various |
Removed instructions for Unclaiming an API ID. 2-Factor Authentication for added security access to applications and services: Customers can receive authentication via an automated phone call, SMS message or using the Duo Mobile app. The phone call and SMS messaging services require activation with EASE for numbers outside of the U.S. Update various images to most current version. |
Dec 15, 2018 |
Annual Re-Agreement to Policies and Terms |
Added requirements for all customers to re-agree to CME Group terms and policies once every 12 months. Added instructions for Duo authentication. |
Jan 23, 2018 |
All |
Enhanced webhelp menus and search. |
Jun 13, 2017 |
PGP Key Management |
Added instructions for adding PGP public key to user's profile. |
Dec 9, 2016 |
Added details to proactively enroll in CME Group's Two-Factor Authentication. Users are encouraged to proactively enter their Primary Phone number rather than waiting for their password to expire before performing this action. |
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Dec 2, 2016 |
Registering / Updating a Profile |
Two-Factor Authentication is required for all registrations. An option is added to receive a security code, by voice, to non-mobile phones. During initial login and when updating profile, customers can change the default device to receive a security code. |
Sep 9, 2016 |
Customers must review / update their profile information annually. |
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Sep 7, 2016 |
Firm Support contact information has been updated to reference EASE. |
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Jul 11, 2016 |
The registration video tutorial has been removed for updates to reference the name change of SMART Click to CME Group Login. |
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May 20, 2016 |
Navigation Menu |
Rename from SMART Click to CME Group Login. Rename Notification Center to Communication Center. |
Mar 14, 2016 |
Registering a CME Group Login |
Additional registration fields: Business type, Occupation. |
Sep 18, 2015 |
Notification Center |
From the Navigation menu, displays application specific and user directed message and alerts. |
Apr 27, 2015 |
Managing API IDs |
Updated overview description. API ID note summarized. |
Feb 27, 2015 |
Registering a CME Group Login Managing API IDs |
For the primary phone number, country code is required. For API IDs, API_ prefix is required. |
Oct 13, 2014 |
A video tutorial describes the registration process. |
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Aug, 2014 |
Managing API ID |
API Management functionality - Enables system to system connection via an Application Programming Interface. |
Jun 20, 2014 |
Various |
This is the initial release of the CME Group Login |