What's New - CME Group Login

The list below illustrates the updates made to the Help system.

Date Topic Description

Nov 6, 2024

Manage Duo Two-Factor Authentication

Modified steps based on new screen prompts.

Oct 23, 2024

Federation Single Sign-On

Removed Co-Location from the single sign-on exception list (single sign-on is now permitted).

Sep 20, 2024

Federation Single Sign-On

Removed EBS Workstations from the single sign-on exception list (single sign-on is now permitted).

Sep 20, 2024

Manage User Profile

Updated My Account (Profile) navigational menu

Apr 23, 2024

Federation

 

Federation can be used for Coloportal; this application was removed from the exception list.

Aug 25, 2023

Federation

 

Federation can be used for BrokerTec Global Front End (GFE); this application was removed from the exception list.

Aug 23, 2023

Federation

 

Changed CME Group Login password for Federated users.

May 16, 2023

Federation

 

Users who access New Release must establish their account in production.

Mar 24, 2023

Federation

 

Added federation section to allow firm's user to access CME Group applications using their own corporate credentials.

Feb 14, 2023

Global Change
Getting Started

 

My Portfolio menu renamed to My Watchlists, My Profile renamed to Profile.

Dec 16, 2022

Global Change

 

Online version modified footer's Contact Us and Survey links.

Dec 2, 2022

Device Not Recognized

Added troubleshooting steps for an error caused by a required browser cookie.

Jul 21, 2022

Create Account

Added note to create CME Group Login account using an individual's email address, not a distribution list email address.

Jul 6, 2022

Login and Logout

Re-enabling disabled CME Group Login IDs

Jun 23, 2022

Login and Logout

Organized common login issues into a troubleshooting section

Apr 26, 2022

Global Change

Update per CME Group format standards.

Mar 21, 2022

Login and Logout

An invalid credential issue may require users to clear web browser cache and cookie.

Mar 8, 2022

Create New CME Group Account

 

Updated multi-factor authentication (step 7) for website / application access types

Mar 7, 2022

Home Page

 

Add Multiple Factor Authentication to your CME Group Login account.

Jan 25, 2022

Home Page

 

Watch videos to learn how to create a CME Group Login account.

Dec 7, 2021

Create New CME Account

 

 

Clarify steps to add multi-factor authentication:

  • Immediately after creating a new CME Group Login account.
  • After creating a CME Group Login account for premium access only but now desire or require multi-factor authentication.
  • After attempting to access a pre-authorized application that requires this and you had not previously set up multi-factor authentication.

Nov 15, 2021

Manage Duo Two-Factor Authentication

 

Updated steps.

Nov 5, 2021

Token

Creating a token requires accounts to have multi-factor authentication.

Sep 30, 2021

 

Create New CME Group Account

The process for creating a new CME Group account is changed to be more streamlined for premium content and access to CME Group applications. You are required to login at least once every twelve months to keep your CME Group Login active.

 

Note:The PGP key management, SFTP management, API management have been removed from this user guide and moved to the CME Group Customer Center User Guide.

Jun 25, 2021

API ID Management

API IDs with basic passwords can now use a system generated password that is compliant with CME Group password requirements.

May 18, 2021

Create Account with Application Access

Login and Logout

Updated instructions for registration / login.

Apr 30, 2021

Secure File Transfer Management

Added billing group registration form, which is used to set up report environment access.

Feb 25, 2021

Getting Started

Register New User

Login and Logout

Reorder content to show application registration/login preceding premium content registration/login.

Oct 26, 2020

Secure File Transfer Management

Authorized users can transfer SFTP IDs to another entity user.

Oct

Annual Re-Agreement to Policies and Terms

Reset API ID password

Annual Re-Agreement process is changed. Email will be sent to users with updated policies and terms.

Users may reset their API ID OAuth 30-character password.

Sep 10, 2020

Secure File Transfer Management

For added security when sending / receiving files, CME Group offers the use of Secure File Transfer Protocol (SFTP) with SSH authentication.

Jun 19, 2020

Secure File Transfer Management

For added security when sending / receiving files, CME Group offers the use of Secure File Transfer Protocol (SFTP).

May 29, 2020

Duo Mobile

DUO 2-factor authentication no longer permits the "Call Me" option:

Apr 28, 2020

Managing API IDs

Added instructions to convert existing API from (Basic Auth to OAuth).

Apr 4, 2020

My Profile

Modified instructions for activating new accounts and resetting forgotten passwords.

Jan 21, 2020

Duo Mobile

Added instructions to install Duo Mobile on Smart Device/Mobile Phone.

Nov 2, 2019

Managing API IDs

Select the type of authorization you wish to use (Basic Auth or OAuth); please refer to the applicable API message specification to confirm the necessary authentication type.

Oct 18, 2019

Managing API IDs

An API ID that is not used for several months is automatically deleted.

Sep 26, 2019

Create an Account

New cmegroup.com login button.

Sep 7, 2019

Access Code for Support validation

CME Group support staff may require a caller to validate their identity in order to receive support from them. Customers can generate an Access Code from their CME Group Profile page.

Aug 8, 2019

Annual Re-Agreement to Policies and Terms

CME Group Login ID users must confirm their profile information and re-agree to policies and terms, else the profile will expire and access will be disabled after the 12 months and terminated after 17 months.

Jul 23, 2019

Getting Started

Create an Account

Updated links/URL to create account and login.

Clarify the process for creating accounts for access to premium digital content and tools and additional access to CME Group applications and services in the CME Group Customer Center.

Jun 26, 2019

Home

Updated with new format enhancements.

Mar 28, 2019

Home

updated for responsive design

Feb 8, 2019

API ID

Various

Removed instructions for Unclaiming an API ID.

2-Factor Authentication for added security access to applications and services: Customers can receive authentication via an automated phone call, SMS message or using the Duo Mobile app. The phone call and SMS messaging services require activation with EASE for numbers outside of the U.S.

Update various images to most current version.

Dec 15, 2018

Getting Started

Annual Re-Agreement to Policies and Terms

Added requirements for all customers to re-agree to CME Group terms and policies once every 12 months.

Added instructions for Duo authentication.

Jan 23, 2018

All

Enhanced webhelp menus and search.

Jun 13, 2017

PGP Key Management

Added instructions for adding PGP public key to user's profile.

Dec 9, 2016

Updating a Profile

Added details to proactively enroll in CME Group's Two-Factor Authentication. Users are encouraged to proactively enter their Primary Phone number rather than waiting for their password to expire before performing this action.

Dec 2, 2016

Registering / Updating a Profile

Two-Factor Authentication is required for all registrations. An option is added to receive a security code, by voice, to non-mobile phones.

During initial login and when updating profile, customers can change the default device to receive a security code.

Sep 9, 2016

Getting Started

Customers must review / update their profile information annually.

Sep 7, 2016

Getting Started

Firm Support contact information has been updated to reference EASE.

Jul 11, 2016

Getting Started

The registration video tutorial has been removed for updates to reference the name change of SMART Click to CME Group Login.

May 20, 2016

Getting Started

Navigation Menu

Rename from SMART Click to CME Group Login.

Rename Notification Center to Communication Center.

Mar 14, 2016

Registering a CME Group Login

Additional registration fields: Business type, Occupation.

Sep 18, 2015

Notification Center

From the Navigation menu, displays application specific and user directed message and alerts.

Apr 27, 2015

Getting Started

Managing API IDs

Updated overview description.

API ID note summarized.

Feb 27, 2015

Registering a CME Group Login

Managing API IDs

For the primary phone number, country code is required.

For API IDs, API_ prefix is required.

Oct 13, 2014

Registration video

A video tutorial describes the registration process.

Aug, 2014

Managing API ID

API Management functionality - Enables system to system connection via an Application Programming Interface.

Jun 20, 2014

Various

This is the initial release of the CME Group Login webhelp.