CME Chat

Message with confidence

Collaborate with global market participants using CME Chat. Built to support your workflows over a secure, fast and integrated network. CME Chat is available via CME Group Login for cross-platform applications such as CME Direct and CME Direct Mobile.

Why CME Chat?

Centralized Communication

  • Connect to CME Group’s trading community or to Eikon Messenger's 300,000 verified global users
  • Create and monitor chat rooms
  • Streamline communication with counterparties and customers with customized blast messages

Quick Tools

  • Automatically capture and archive all messages – and easily search for history or keywords
  • Quickly create and receive parsed pricing quotes that facilitate trade entry
  • Set up Quick Key messages to create your own shorthand and communicate faster

Enhanced Integrations

  • Seamlessly integrate with best-in-class compliance programs through our third-party partnerships
  • Integrated QuikStrike analytics

Alerting

  • Create alerts on keywords, counterparty availability, and counterparty messages
  • Receive user-defined liquidity and block trade alerts from CME Group markets

See what CME Chat can do for you

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CME Chat Registration

Firms that are not currently registered for CME Chat can follow the New Firm & User Registration instructions.

To add new users at a previously registered CME Chat firm, follow the Additional User Registration instructions.

Step 1: Please confirm with your company's compliance department if CME Chat/IM tool has been approved before submitting the CME Chat Registration form.

Step 2: Firm will need to designate at least two Verification Officers* (VO); a person who is authorized to Add/Modify/Delete user access for the firm.  This is a required field on the registration form and is noted as a Verification Officer. 

*Verification Officer

  • A person authorized by a firm to ADD/Modify/Delete access for CME Chat users
  • This person may be a compliance officer at the firm

Step 3: All users and Verification Officers need to create and activate a CME Group Login ID; if they don’t already have these established, they can  Register for a CME Group Login ID and set up the multi-factor authentication. See the CME Group Login ID User Guide for more information.

Step 4: Designated Verification Officer to submit the CME Chat New Firm Registration Form

Try CME Chat on CME Direct

If you need CME Chat via CME Direct, a firm will need to register for CME Direct.

Learn about CME Direct registration

If your firm is already registered, your firm's verification officer can add a user.

Add a user

More Resources

Technical Support

United States: +1 800 438 8616

Europe: +44 20 7623 4747

Asia: +65 6532 5010