User Help System
History Log
A History Log provides up to 90 days of historic Chat messages shared with an approved contact.
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The History Log can be accessed in an expanded view only. |
- To display historical Chat messages:
- Open a Message pane, select the ellipsis button, and choose History Log from the available options.
- In the History Log Filter pane, enter To/From dates and select Filter log.
Note: Calendar days dating beyond 90 days are grayed out and cannot be selected.
- Optional: To filter by specific message text, enter a phrase in the Filter by phrase field.
- Optional: To export the contents of a History Log search to an Excel or CSV file, select the Download icon.
