User Help System
Getting Started
The Enterprise Report Portal (EREP) is an application that enables firm users to view and download CME Group reports.
Reports are distributed through the CME Group Enterprise Reporting Portal (EREP) or via Secure File Transfer Protocol (SFTP).
Requesting Report Access
Accessing Enterprise Report Portal
- To login to the Enterprise Report Portal (EREP):
- Access https://www.cmegroup.com.
- Select the User icon, then select CME Customer Center.
- Enter your User ID and password, then select Log In.
- Account Lock: Login can be attempted up to five times before an account is locked. If an account is locked it will be unlocked automatically after three hours or to unlock the password, without requiring a password change, contact EASE.
- Other Login screen functions:
- Register a new CME Group Login.
- Receive a User ID reminder by email for forgotten User ID.
- Reset a forgotten password.
Multi-Factor Authentication: To access CME Group applications from a new device, browser or when cache is cleared, security code verification is required. Customers without a mobile phone or reliable mobile service elect to receive a voice code to their primary phone number (US phone numbers only).
Authenticate your ID in one of two ways:
- Authenticate via Duo.
or
- A text message with a code will be sent to your mobile device or you will receive a voice code on your primary phone number (US phone numbers only). Enter the Security Code, then specify whether this access is from a public / shared or personal computer.
- From the CME Customer Center menu, select Reports > Enterprise Report Portal.
Note: For issues logging in or to register for a CME Group Login ID, access the CME Group Login page or contact CME Group Login support at 312.930.3444.
Homepage
For questions regarding this and other CME applications, please refer to the Contact Information directory on CME Group's Client Systems Wiki .
EBS Direct Forwards, EBS EFIX, EBS Operations and EBS Spot & Metals.
- Messages: Important announcements related to reports or the EREP application.
- System Availability: System availability schedule and planned maintenance.
- Contacts: For EREP and application access inquiries contact CME Clearing services at 312-207-2525 or email ccs@cmegroup.com.