- What does this change mean for the invoicing process?
- Will I have a new Customer ID?
- What will happen to my old billing account/Customer ID?
- What does this change mean for the payment process?
- Will my fees change?
- What currency will my invoice be in and what will my billing frequency be?
- Will there be any changes to the VAT/tax currently being charged?
- If I have questions regarding my contract, fees, or line items on my invoice, who should I contact?
- Where can I find references to my existing fees vs. my new fees?
- Who should I contact regarding questions about payments, disputes, or electronic delivery of my invoice?
- Will my payment terms change?
- Can I enroll in auto-payments?
- I need to update my billing address, how can I do this?
- If I have a PO number that I would like applied to my invoice, who should I contact?
- I need to update my billing contact(s), how do I do this?
- How can I request a copy of a current or past invoice?
- How do I request a W8 form?
With the migration to the Information License Agreement (ILA), you[BT1] [KG2] can expect the charges on your post-migration invoices to reflect what was provided to CME Group and CME Group Benchmark Administration Limited through the online workflow in the CME Group Data Services Portal. While the invoice format will not drastically change, please note that you will have new Customer ID(s). The remittance details for payment will not change. In order to ensure a smooth transition, frequently asked questions can be found below:
Your invoices will still be sent from CME Group Benchmark Administration Limited and will arrive around the fourth or fifth business day of the month.
Yes, once you have fully migrated you will have a new Customer ID, which is located at the top right-hand side of your invoice. All payment-related invoice details will remain the same. Payment details can be found at the bottom of your invoice.
After you have settled all charges on your old billing account/Customer ID, the account will be closed out and no longer used.
Bank account and payment details will remain unchanged; you will continue remitting payment to CME Group Benchmark Administration Limited.
Fees will remain the same when you transition to the new agreement (i.e., Information License Agreement and/or DataMine Agreement) for all use ‒ excluding the creation and external distribution of derived works which will be covered under a separate Derived Data License Agreement. However, fees may change if your needs change. For instance, if you require a new data product or you have additional variable use to declare, such as additional devices displaying data or additional sites using data in a non-display application, additional data fees may apply. Should your use of data include the creation and external distribution of derived data, a member from Derived Data Services will be reaching out to you to discuss a Derived Data License Agreement and additional fees may apply.
All invoices will be in USD. All invoices will be billed monthly. The monthly invoices will be in arrears for licenses that require reported use and monthly in advance for licenses with ad-hoc reporting requirements or flat fees. As an example, your June invoice will reflect May services for licenses that bill for inventory in arrears and June services for licenses that do not require reported inventory.
No, CME Group Benchmark Administration Limited remains a UK company under VAT No. GB 672 5119 35.
Contact your CME Group Account Manager or marketdata@cmegroup.com.
Contact your CME Group Account Manager or marketdata@cmegroup.com to obtain a comparison of your fees.
Contact CME Billing at cmebilling@cmegroup.com.
No, the payment terms will remain the same.
Yes, contact CME Accounts Receivable to enroll in auto-payments.
Please send the updated billing information and/or address to CME Group Market Data.
Contact your CME Group Account Manager or marketdata@cmegroup.com.
Send the updated billing contact information to cmebilling@cmegroup.com.
Contact CME Billing for invoice copies.
Please contact collections@cmegroup.com to obtain a W-8 form.
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