CME Group is committed to the protection of its members, employees and stakeholders and has a long history of successfully managing risk. In keeping with those traditions, CME Group has a comprehensive business continuity management program in place.
As part of our business continuity management program, CME Group offers our customers and partner exchanges the opportunity to participate in Disaster Recovery (DR) exercises a year:
In addition to these exercises, CME Group offers regular CME Globex DR connectivity testing. CME Globex DR connectivity testing is designed to ensure that customers can establish a connection to the CME Globex DR environment in case of an emergency. If you would like to schedule connectivity testing, please contact your Global Account Manager.
Global Command Center
U.S.: +1 800 438 8616
Europe: +44 20 7623 4747
Asia: +65 6532 5010
GCC Website
Certification Support for Electronic Trading (CSET)
U.S.: +1 312 930 2322
Europe: +44 20 3379 3803
Asia: +65 6593 5593