Customer Service
info@cmegroup.com
800-331-3332 or 312-930-2316

Clearing membership entails responsibility and privilege. Although many different customers trade at CME, all trades are ultimately conducted between CME and a clearing member. All clearing members are also members of CME, but not all CME members are clearing members.
Clearing members are highly capitalized, closely monitored and carefully selected companies that stand behind all trades made through CME Group. They protect buyers and sellers from financial loss by assuring performance on each traded contract. CME Clearing, through its members, serves as the buyer to each seller of a futures contract, and the seller to each buyer. All CME and CBOT trades must go through a CME Clearing member.
In addition:
CME Requirements for Clearing Firms
Clearing Firm Members